Privacy Policy

Last Updated: 03 October 2025

This Privacy Policy explains how Highland Real Estate Media (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website, communicate with us, or use our real estate photography and media services (“Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, company name, and mailing address.
Booking Details: Property address, project requirements, and preferred dates/times.
Payment Information: Billing details necessary to process payments (handled securely by third-party processors).
Website Data: Non-personal data such as IP address, browser type, device information, and pages visited (collected via analytics tools).

2. How We Use Your Information

We use your information to:

Provide and manage our photography and media services.
Process payments and deliver final media products.
Respond to inquiries, requests, and customer support needs.
Send booking confirmations, invoices, and project updates.
Improve our website and customer experience.
Comply with legal and regulatory obligations.

We do not sell or rent your personal information.

3. How We Share Information

We may share information only when necessary to:

Work with trusted service providers (e.g., payment processors, cloud storage, scheduling tools) that help us operate our business.
Comply with legal requirements, court orders, or lawful government requests.
Protect our rights, safety, or property, or that of others.

All third-party partners are required to handle your information securely and in accordance with applicable privacy laws.

4. Data Storage & Security

We implement appropriate physical, technical, and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure.

While we take these precautions seriously, no internet-based service can guarantee absolute security.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy — typically for the duration of your client relationship plus any legally required retention period.

6. Your Rights

Depending on your state, you may have rights regarding your personal information, including the right to:

Access, update, or correct your data.
Request deletion of your data.
Opt out of certain communications.

To exercise these rights, please contact us at:
info@highlandrealestatemedia.com

7. Cookies & Analytics

Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors use our site. These cookies do not collect personal information and can be disabled in your browser settings.

8. Third-Party Links

Our website may include links to external websites (e.g., Google Maps, social media platforms). We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our Services are not directed toward individuals under 18 years of age, and we do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
info@highlandrealestatemedia.com